Brigitte Lavoie has been a psychologist since 1989. She has taken, developed, and given training in brief therapy and crisis intervention for more than 20 years. Although best known for her work in suicide prevention in Quebec, she began her career in school psychology in New Brunswick and has been a consultant for several employee assistance programs. Her career has included work as a psychotherapist, clinical consultant, supervisor, and manager and this has allowed her to understand and focus on the challenges of implementing and sustaining change in organizations. She has devoted her career to contributing to the improvement of mental health services. She is known for her passion for storytelling, her respect for clients, and her determination to improve services while protecting the wellbeing of mental health professionals as well as their clients. Lavoie has presented at conferences in Canada, the US, and Europe. Her training programs focus on competency building and concrete tools for clinicians.